/* style/platform-reviews-customer-support-service-quality-assessment.css */

/* Base styles for the page content */
.page-platform-reviews-customer-support-service-quality-assessment {
    font-family: 'Arial', sans-serif;
    color: #333;
    line-height: 1.6;
    background-color: #f8f8f8;
}

.page-platform-reviews-customer-support-service-quality-assessment .container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
}

.page-platform-reviews-customer-support-service-quality-assessment .content-block {
    padding: 60px 0;
}

.page-platform-reviews-customer-support-service-quality-assessment .bg-dark {
    background-color: #1A2E4E;
    color: #FFFFFF;
}

.page-platform-reviews-customer-support-service-quality-assessment .white-text {
    color: #FFFFFF;
}

.page-platform-reviews-customer-support-service-quality-assessment .highlight-text {
    color: #1A2E4E;
    font-weight: bold;
}

.page-platform-reviews-customer-support-service-quality-assessment .highlight-text-gold {
    color: #FFD700;
    font-weight: bold;
}

/* Hero Section */
.page-platform-reviews-customer-support-service-quality-assessment .hero-section {
    background: linear-gradient(135deg, #1A2E4E 0%, #364f7b 100%); /* Dark blue gradient */
    color: #FFFFFF;
    text-align: center;
    padding: 80px 20px 40px;
    position: relative;
    overflow: hidden;
}

.page-platform-reviews-customer-support-service-quality-assessment .hero-title {
    font-size: 3.2em;
    margin-bottom: 20px;
    color: #FFD700; /* Gold for title */
    text-shadow: 2px 2px 4px rgba(0,0,0,0.3);
}

.page-platform-reviews-customer-support-service-quality-assessment .hero-subtitle {
    font-size: 1.3em;
    margin-bottom: 40px;
    max-width: 800px;
    margin-left: auto;
    margin-right: auto;
    color: #E0E0E0;
}

.page-platform-reviews-customer-support-service-quality-assessment .hero-image {
    max-width: 100%;
    height: auto;
    border-radius: 10px;
    box-shadow: 0 10px 20px rgba(0, 0, 0, 0.2);
    margin-top: 30px;
}

/* Section Titles */
.page-platform-reviews-customer-support-service-quality-assessment .section-title {
    font-size: 2.5em;
    color: #1A2E4E;
    text-align: center;
    margin-bottom: 40px;
    position: relative;
    padding-bottom: 10px;
}

.page-platform-reviews-customer-support-service-quality-assessment .section-title::after {
    content: '';
    position: absolute;
    left: 50%;
    bottom: 0;
    transform: translateX(-50%);
    width: 80px;
    height: 4px;
    background-color: #FFD700;
    border-radius: 2px;
}

.page-platform-reviews-customer-support-service-quality-assessment .bg-dark .section-title {
    color: #FFD700;
}

/* Introduction Section */
.page-platform-reviews-customer-support-service-quality-assessment .introduction-section p {
    font-size: 1.1em;
    text-align: justify;
    max-width: 900px;
    margin: 0 auto;
    color: #444;
}

/* Key Criteria Section */
.page-platform-reviews-customer-support-service-quality-assessment .criteria-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 30px;
    margin-top: 40px;
}

.page-platform-reviews-customer-support-service-quality-assessment .criteria-item {
    background-color: #FFFFFF;
    border-radius: 10px;
    box-shadow: 0 5px 15px rgba(0, 0, 0, 0.1);
    padding: 30px;
    text-align: center;
    transition: transform 0.3s ease, box-shadow 0.3s ease;
}

.page-platform-reviews-customer-support-service-quality-assessment .criteria-item:hover {
    transform: translateY(-10px);
    box-shadow: 0 12px 25px rgba(0, 0, 0, 0.15);
}

.page-platform-reviews-customer-support-service-quality-assessment .criteria-icon {
    width: 80px;
    height: 80px;
    margin-bottom: 20px;
    filter: drop-shadow(0 4px 8px rgba(0,0,0,0.1));
}

.page-platform-reviews-customer-support-service-quality-assessment .criteria-title {
    font-size: 1.5em;
    color: #1A2E4E;
    margin-bottom: 15px;
}

.page-platform-reviews-customer-support-service-quality-assessment .criteria-item p {
    color: #555;
    font-size: 0.95em;
}

/* In-depth Analysis Section */
.page-platform-reviews-customer-support-service-quality-assessment .analysis-list {
    list-style: none;
    padding: 0;
    margin-top: 30px;
}

.page-platform-reviews-customer-support-service-quality-assessment .analysis-list li {
    background-color: rgba(255, 255, 255, 0.08); /* Slightly transparent white on dark background */
    margin-bottom: 20px;
    padding: 25px;
    border-radius: 8px;
    border-left: 5px solid #FFD700;
    transition: background-color 0.3s ease;
}

.page-platform-reviews-customer-support-service-quality-assessment .analysis-list li:hover {
    background-color: rgba(255, 255, 255, 0.15);
}

.page-platform-reviews-customer-support-service-quality-assessment .analysis-list .list-title {
    font-size: 1.8em;
    margin-top: 0;
    margin-bottom: 10px;
    color: #FFD700;
}

.page-platform-reviews-customer-support-service-quality-assessment .analysis-list p {
    font-size: 1.05em;
    color: #E0E0E0;
}

/* User Feedback Section */
.page-platform-reviews-customer-support-service-quality-assessment .testimonials-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: 30px;
    margin-top: 40px;
    position: relative;
    z-index: 1;
}

.page-platform-reviews-customer-support-service-quality-assessment .testimonial-item {
    background-color: #FFFFFF;
    border-radius: 10px;
    box-shadow: 0 5px 15px rgba(0, 0, 0, 0.1);
    padding: 30px;
    text-align: left;
    position: relative;
    overflow: hidden;
}

.page-platform-reviews-customer-support-service-quality-assessment .testimonial-text {
    font-style: italic;
    color: #555;
    margin-bottom: 15px;
    font-size: 1.05em;
}

.page-platform-reviews-customer-support-service-quality-assessment .testimonial-author {
    font-weight: bold;
    color: #1A2E4E;
    text-align: right;
    font-size: 0.95em;
}

.page-platform-reviews-customer-support-service-quality-assessment .feedback-background-image {
    width: 100%;
    height: 300px;
    object-fit: cover;
    border-radius: 10px;
    margin-top: 60px;
    opacity: 0.6;
    filter: grayscale(80%);
    display: block;
    box-shadow: 0 5px 15px rgba(0, 0, 0, 0.1);
}

/* Tips Section */
.page-platform-reviews-customer-support-service-quality-assessment .tips-list {
    list-style: none;
    padding: 0;
    max-width: 900px;
    margin: 40px auto 0;
}

.page-platform-reviews-customer-support-service-quality-assessment .tips-list li {
    background-color: #FFFFFF;
    border-left: 4px solid #1A2E4E;
    margin-bottom: 25px;
    padding: 25px;
    border-radius: 8px;
    box-shadow: 0 3px 10px rgba(0, 0, 0, 0.08);
}

.page-platform-reviews-customer-support-service-quality-assessment .tips-list .list-title {
    font-size: 1.6em;
    color: #1A2E4E;
    margin-top: 0;
    margin-bottom: 10px;
}

.page-platform-reviews-customer-support-service-quality-assessment .tips-list p {
    color: #555;
    font-size: 1em;
}

/* Conclusion Section */
.page-platform-reviews-customer-support-service-quality-assessment .conclusion-section p {
    font-size: 1.15em;
    text-align: center;
    max-width: 900px;
    margin: 0 auto 30px;
    color: #E0E0E0;
}

.page-platform-reviews-customer-support-service-quality-assessment .call-to-action-btn {
    display: inline-block;
    background-color: #FFD700; /* Gold button */
    color: #1A2E4E; /* Dark blue text on gold */
    padding: 15px 30px;
    border-radius: 5px;
    text-decoration: none;
    font-weight: bold;
    font-size: 1.1em;
    transition: background-color 0.3s ease, transform 0.3s ease;
    box-shadow: 0 4px 10px rgba(0, 0, 0, 0.2);
}

.page-platform-reviews-customer-support-service-quality-assessment .call-to-action-btn:hover {
    background-color: #e6c200; /* Slightly darker gold on hover */
    transform: translateY(-3px);
}

/* Responsive Design */
@media (max-width: 768px) {
    .page-platform-reviews-customer-support-service-quality-assessment .hero-title {
        font-size: 2.5em;
    }

    .page-platform-reviews-customer-support-service-quality-assessment .hero-subtitle {
        font-size: 1.1em;
    }

    .page-platform-reviews-customer-support-service-quality-assessment .section-title {
        font-size: 2em;
    }

    .page-platform-reviews-customer-support-service-quality-assessment .criteria-grid {
        grid-template-columns: 1fr;
    }

    .page-platform-reviews-customer-support-service-quality-assessment .analysis-list .list-title,
    .page-platform-reviews-customer-support-service-quality-assessment .tips-list .list-title {
        font-size: 1.4em;
    }

    .page-platform-reviews-customer-support-service-quality-assessment .testimonials-grid {
        grid-template-columns: 1fr;
    }

    .page-platform-reviews-customer-support-service-quality-assessment .feedback-background-image {
        height: 200px;
    }

    .page-platform-reviews-customer-support-service-quality-assessment .call-to-action-btn {
        padding: 12px 25px;
        font-size: 1em;
    }
}

@media (max-width: 480px) {
    .page-platform-reviews-customer-support-service-quality-assessment .hero-title {
        font-size: 2em;
    }

    .page-platform-reviews-customer-support-service-quality-assessment .hero-subtitle {
        font-size: 1em;
    }

    .page-platform-reviews-customer-support-service-quality-assessment .section-title {
        font-size: 1.8em;
    }

    .page-platform-reviews-customer-support-service-quality-assessment .content-block {
        padding: 40px 0;
    }

    .page-platform-reviews-customer-support-service-quality-assessment .criteria-item,
    .page-platform-reviews-customer-support-service-quality-assessment .testimonial-item,
    .page-platform-reviews-customer-support-service-quality-assessment .analysis-list li,
    .page-platform-reviews-customer-support-service-quality-assessment .tips-list li {
        padding: 20px;
    }
}